Shipping policy
Last updated: August 21, 2026
Shipping destinations
We currently ship to eligible addresses in the United States. Shipping availability is confirmed after you enter your delivery address at checkout.
Order processing
Orders are prepared for shipment within 1–2 business days after payment and address verification. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays begin processing on the next business day. Processing timelines for preorders or customized items are stated on the applicable product page or order confirmation.
Processing time is separate from the shipping time shown at checkout.
Shipping methods, rates, and estimated shipping times
Available shipping options are calculated from your delivery address, the items in your order, and your merchandise subtotal after discounts and before taxes.
- Standard shipping: The checkout estimate is 3–4 business days. For orders below US$188, Standard shipping is US$8 for eligible single-item shipments and US$12 for eligible set shipments.
- Free Standard shipping: Standard shipping is free when the merchandise subtotal after discounts is US$188 or more.
- Express shipping: Eligible set shipments may offer Express shipping for US$18 with a checkout estimate of 1–2 business days. Express shipping is not included in the free Standard shipping offer.
The options, charges, and estimates displayed at checkout for your address and cart are the final shipping terms for that order.
Split shipments
Items may be shipped separately. Checkout will show when an order is expected to arrive in more than one shipment.
For orders below US$188, shipping charges for separate shipments may be combined. For example, a mixed order containing an eligible single-item shipment and an eligible set shipment may show US$20 for Standard shipping (US$8 + US$12). When the discounted merchandise subtotal is US$188 or more, Standard shipping is free for the eligible shipments; selecting Express for an eligible shipment will still incur the Express charge shown at checkout.
Address changes
Please contact support@wearcozyfit.com as soon as possible if you need to request an address change. Changes are only possible before fulfillment and cannot be guaranteed.
Tracking and delivery issues
When tracking is available, it will be provided after dispatch. If tracking has not updated, a package appears delayed, or tracking shows delivery but you cannot locate the package, contact support@wearcozyfit.com with your order number. We will review the available order and carrier information and confirm the next steps.
Shipping estimates are not guarantees and may be affected by carrier disruptions, severe weather, peak periods, address issues, or other events outside normal operations.
Taxes
Applicable sales tax is calculated and displayed at checkout.
Contact
For shipping questions, contact support@wearcozyfit.com.