Nurse Uniform Group Order and Customization Guide

Thank you for choosing our customization service! We are dedicated to providing you with high-quality, personalized clothing. Below are the detailed instructions for Cozyfit's customization services:

1. Customization Options
We offer a variety of customization services to help you create your unique style. Customization options include:

A. Woven Labels: You can choose to have your company logo, name, letters, or other patterns woven onto the clothing.

B. Heat Transfer: You can opt to have designs, text, or logos printed onto the clothing using heat and pressure.

C. Color and Size Selection: We offer a variety of colors and sizes to choose from, ensuring that your personal or team needs are met.

2. Customization Process

A. Choose the Clothing: Browse our clothing collection and select the style you would like to customize.

B. Select Customization Options: After choosing options such as woven labels or heat transfer, you can select the appropriate placement on the garment. Contact our design team at support@wearcozyfit.com to request a mockup. Please ensure your files are clear and meet our design specifications.

C. Once all customization requirements are confirmed, we will create your order and send you a payment link via email. Upon payment completion, we will immediately proceed with production.

3. Customization Time

The processing time for customized items is approximately 30 business days (mainly due to longer logistics time), Please allow enough time when placing your order.

If you have urgent needs, please contact our customer service, and we will do our best to meet your timeline.

 

4. Return and Exchange Policy

As customized clothing is a personalized product, returns and exchanges are not possible once production is completed. Please ensure that you carefully confirm all customization details before placing your order.

If there are any quality issues with the product you receive, we will provide return or exchange services in accordance with our policies.

5. Design File Requirements

Please ensure the design files you submit are clear and meet our design specifications. We typically accept file formats such as JPG, PNG, and AI. If you are unsure about file formats or design requirements, feel free to contact our customer service team at support@wearcozyfit.com.

We recommend submitting high-resolution design files to ensure the embroidery or print quality is clear and detailed.

 

6. Additional Notes

Customization Fees: Customization services may incur additional fees based on the selected options. Please contact customer service for detailed pricing.

Delivery Time: The delivery time for customized products will be extended by approximately 30 business days compared to standard items. Please plan your timeline accordingly.

Contact Customer Service: If you have any questions or need further assistance, feel free to contact our customer service team at support@wearcozyfit.com. We are committed to providing you with excellent support.

We are excited to offer you our customized clothing service and look forward to providing you with a satisfying shopping experience through our professional service!