Frequently Asked Questions
How do I choose a size?
Sizing may vary by product and style. Please use the Size Guide on the relevant product page before ordering. If you need help, contact support@wearcozyfit.com.
How much is shipping?
| Delivery destination | Standard | Express |
|---|---|---|
| Alaska and Hawaii | US$10 per order | US$18 per order |
| Puerto Rico, Guam and the U.S. Virgin Islands | US$10 per order | Not available |
| Other eligible U.S. delivery addresses we currently serve | Free | US$18 per order |
Shipping rates apply per order. Express is US$18 in total where offered; the Standard fee is not added to the Express fee.
Do you ship to Alaska, Hawaii and U.S. territories?
We offer Standard shipping to eligible addresses in Alaska, Hawaii, Puerto Rico, Guam and the U.S. Virgin Islands for US$10 per order. Express is offered to eligible addresses in Alaska and Hawaii for US$18 per order. Express is not offered to Puerto Rico, Guam or the U.S. Virgin Islands. Address and item eligibility are confirmed at checkout.
How long will delivery take?
Delivery to Alaska, Hawaii and U.S. territories can take longer than mainland delivery estimates. Transit to some territories may take several weeks. Available estimates depend on your address and the items ordered. Express estimates can sometimes be the same as Standard estimates, especially for Alaska and Hawaii; Express does not guarantee an earlier arrival or a delivery date.
Customized and made-to-measure items have separate production and processing times. Express shipping does not shorten production time. Please review our Shipping Policy and the relevant product page for details.
Where can I confirm my shipping charge?
Your final shipping charge is shown at checkout after you enter your delivery address and select a shipping method.
Where can I find return and refund information?
Please review our Refund Policy for the current return and refund information.
How can I contact Cozyfit?
Email support@wearcozyfit.com or visit our Contact page.